The customers are requested to avoid taking Let’s Play BB services if they are not willing to adhere to the terms and conditions listed below.
- We may not agree to serve in extreme temperatures like; heavy rain, thunderstorm, or hazardous weather. Please note: this may be due to safety reasons. In particular, if the field is too wet or muddy to play on, which can prove to be dangerous. If this occurs, Let’s Play BB will not be able to offer its services.
- In the event of a customer canceling the service or a rented slot due to any personal reason, payments, with the exception of the advanced payments and processing fees, are refunded.
- It is mandatory to inform at least a week prior to your scheduled appointment if you plan to reschedule or postpone.
- Let’s Play BB has full authority to charge an additional amount, depending on the details and conditions of the customer’s event.
- We encourage the online payment method and request all our customers to clear all due payments within the allocated time frame.